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Refund and Returns Policy

At Sacred Aroma™, we’re committed to providing you with high-quality products and an exceptional experience. We understand that sometimes situations may arise where you need to request a refund or cancellation. Please review our policy below for a clear understanding of our procedures.

Cancellation

Should you need to cancel an order, please reach out to our customer service team as soon as possible. We’ll do our best to accommodate your request. However, please note that we process orders quickly, and if your order is already in the shipping process, we may not be able to cancel it.

Refund Eligibility

At Sacred Aroma™, we take pride in ensuring that our products are in excellent condition when they leave our facility. If your product is damaged during transit or if there has been an error in the delivery, we’ll gladly exchange the product for you. However, we do not offer monetary refunds.

Exchanges

In the event that your product arrives damaged or there is a delivery error, please contact our customer service team within [number of days] days of receiving your order. We’ll guide you through the process of returning the damaged item, and we’ll promptly send you a replacement product.

Contact Us

If you have any questions, concerns, or need assistance with a return, please don’t hesitate to get in touch with our customer service team. We’re here to assist you and ensure your experience with Sacred Aroma™ is as pleasant and aromatic as possible.

Your Satisfaction is Our Priority

At Sacred Aroma™, we value your satisfaction and strive to provide top-notch products and services. While we don’t offer monetary refunds, we are dedicated to resolving any issues related to your order promptly. Thank you for choosing us as your aromatic partner, and we look forward to serving you.

We understand that sometimes things don’t go as planned, and you may need to make changes to your order. Here’s how we handle refunds and cancellations:

Cancellation

If you need to cancel an order, please reach out to us as soon as possible. While we’ll do our best to accommodate your request, please understand that we process orders quickly, and if your order is already in the shipping process, we may not be able to cancel it.

Refund Policy

We take pride in ensuring that our products are in excellent condition when they leave our facility. If, however, your product is damaged during transit or if there has been an error in the delivery, we will be more than happy to exchange the product for you. Please note that we do not offer monetary refunds.